Legal Notice

4. Booking / Attending an Event

4.1 Definitions

• Event: Includes services like circles, courses, retreats, ceremonies, treatments, and sessions.

  • Session: A single event, either online or in-person, typically lasting several hours (e.g., ceremonies, treatments, workshops).

  • Program: A series of events, either online or in-person, held over a specific period (e.g., circles, mentorships, journeys).

  • Retreat: A multi-day event, both online and in-person, including the preparation and integration sessions.

  • Dieta/Quest: A week / multi-week event with both online and in-person elements, including preparation and integration sessions.

4.2 Booking Process

• Initial Inquiry: When you first contact us about an event (via email, phone, or social media), it is non-binding.

• Application:

  • Sessions: Your booking is confirmed once we receive your payment.

  • Programs, Retreats, Dietas/Quests: After contacting us, we’ll send you an application form and request a deposit. Your booking is confirmed once we receive the completed form, the deposit, and our approval.

4.3 Payments & Deposits

• Payment Methods: Payments can be made through our webshop or via bank transfer. For more details, see Section 5 (Payments through the Webshop).

• Deposits:

  • Sessions: Full payment is required at booking.

  • Retreats & Programs: A 30% deposit is required to reserve your spot.

  • Dietas/Quests: A 40% deposit is required to reserve your spot.

• Remaining Balance: The full fee must be paid before the event begins, unless we have agreed on installment payments. For subscriptions, see Section 4.6.

4.4 Cancellations

• Your Cancellation: To cancel, please notify us via email. Refund eligibility depends on the terms in Section 4.5.

• Our Cancellation: If we cancel an event, we will offer alternatives or refund the full amount, minus a 10% administrative fee (up to a maximum of 1000 DKK).

4.5 Refunds

• Refunds for Cancellations:

  • Sessions: If you cancel a session, the full fee is due as we reserve the spot specifically for you.

  • Retreats: Cancellations made more than 1 month before the start date (the online preparation session) are eligible for a refund of the deposit, minus a 10% administrative fee (up to 1000 DKK).

  • Programs: Cancellations made more than 2 month before the start date (the online preparation session) are eligible for a refund of the deposit, minus a 10% administrative fee (up to 1000 DKK).

  • Dietas/Quests: Cancellations made more than 3 month before the start date (the online preparation session) are eligible for a refund of the deposit, minus a 10% administrative fee (up to 1000 DKK).

• Missed Events: If you miss an event (whether it’s a session, part of a course, or a retreat), no refund will be issued. If you don’t show up or leave early without prior notice, the full fee for the reserved spot still applies. This helps cover the planning and resources we’ve committed to your participation.

• Overpayment (For Subscriptions or Multi-Event Payments):

  • If you’ve paid for multiple events or sessions but attend fewer than expected, you will not receive a refund for the overpayment. However, we will offer you the option to use the remaining balance as credit for any future events. This credit will be valid for 6 months from the date of the original booking.

• Special Circumstances:

  • If you miss an event due to an emergency, please notify us as soon as possible. We’ll do our best to accommodate you, either by offering credit for future events or helping you reschedule, depending on availability.

4.6 Subscriptions

Subscriptions are treated like installment payments, meaning all regulations for payments, deposits, and cancellations apply here as well.

• If you’ve paid for multiple events or sessions but attend fewer than expected, you will not receive a refund for the overpayment. However, we will offer you the option to use the remaining balance as credit for any future events. This credit will be valid for 6 months from the date of the original booking.

• Commitment During Events: If you leave a retreat early or miss an event without prior notice, the full fee for your reserved spot applies to cover planning and resources.

4.7 During the Event / No-Show

• Event Modifications: We reserve the right to modify event details to accommodate conditions or participant needs. If necessary, we may adjust the schedule or format of an event to better suit the group.

• Disruptive Behavior: If your behavior disrupts the event, you may be asked to leave the event without a refund.

• Leaving Early or Missing an Event: If you leave a retreat early or miss an event without prior notice, the full fee for your reserved spot will apply.

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